Introduction
Welcome to NovaLearn's Privacy Policy. NovaLearn, located at 555 Tech Drive, Palo Alto, CA 94304, is committed to protecting the privacy of our users. This policy explains how we collect, use, and safeguard your personal information. By accessing or using our website and services, you agree to the terms of this Privacy Policy. NovaLearn provides tech education courses focused on AI, cybersecurity, web development, and data science.
This Privacy Policy applies to information we collect when you use our website, enroll in our courses, subscribe to our newsletter, or otherwise interact with NovaLearn. We encourage you to read this policy carefully to understand our practices regarding your personal information.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, email address, phone number, postal address, and other contact information you provide when registering for an account, enrolling in a course, or contacting us.
- Payment Information: When you enroll in a paid course, we collect payment information such as credit card details or other financial information. This information is processed securely through our third-party payment processors. We do not store your credit card details on our servers.
- Usage Data: We collect information about how you use our website and services, including the pages you visit, the courses you access, the time spent on each page, and other usage statistics.
- Device Information: We collect information about the device you use to access our website, including the device type, operating system, browser type, IP address, and other technical information.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and preferences. You can control cookies through your browser settings. For more information, please see our Cookies Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To provide you with access to our website, courses, and other services, and to improve the quality and functionality of our services.
- Personalizing Your Experience: To personalize your learning experience by recommending courses and content that may be of interest to you.
- Communication: To communicate with you about your account, courses, and other services, as well as to provide updates, newsletters, and promotional materials.
- Payment Processing: To process payments for courses and other services.
- Analytics: To analyze usage data and improve our website and services.
- Legal Compliance: To comply with applicable laws and regulations.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and data analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Compliance: We may disclose information if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data security best practices.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
NovaLearn
555 Tech Drive
Palo Alto, CA 94304
Phone: (650) 555-0123
Email: [email protected]
This Privacy Policy is effective as of October 26, 2023.